Privacy Policy

Effective Date: February 6, 2025

  1. Introduction Welcome to KRISHIJAL SOLUTIONS PRIVATE LIMITED ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you use our mobile application ("App"). By using our Service, you agree to the collection and use of information in accordance with this policy.

  2. Information We Collect We may collect the following types of information:
    1. Personal Data: Name, email address, and contact details when you create an account. Address, state, province, ZIP/postal code, and city. Any other information you voluntarily provide.
    2. Device & Usage Data: IP address, device type, operating system, and unique device identifiers. App usage data such as logs, timestamps, and feature interactions. Mobile device information including model, OS version, and browser type.
    3. Location Data: If enabled, we may collect your location for app functionalities like irrigation control.
    4. Sensor & IoT Data: Data from connected IoT devices, such as soil moisture readings and irrigation status.
    5. Cookies & Tracking Technologies: We use cookies, beacons, tags, and scripts to track user activity and improve our services. Users can disable cookies, but some features may be limited.

  3. How We Use Your Information We use the collected data to: Provide, maintain, and improve the App’s functionality. Notify you about changes and updates. Allow participation in interactive features. Provide customer support. Conduct analytics to improve services. Detect, prevent, and address security concerns.

  4. Data Sharing & DisclosureWe do not sell your personal information. However, we may share data in the following situations:
    Service Providers: With trusted third-party vendors who assist in app operations.
    Legal Compliance: If required by law, court order, or legal process.
    Business Transfers: In the event of a merger, acquisition, or sale of assets.

  5. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  6. Account DeletionUsers may delete their account through the app settings by following these steps:
    1. Open the Krishijal Solutions app.
    2. Navigate to "View My Profile."
    3. Select "Delete Account."
    4. Follow the on-screen instructions to confirm deletion.
  7. Third-Party Links & Services The App may contain links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies.

  8. Children's Privacy Our Service does not address anyone under the age of 18. We do not knowingly collect personal data from children. If you believe your child has provided personal data, please contact us to have it removed.

  9. International Data Transfers Your information, including personal data, may be transferred to and stored on servers located outside your country. By using our Service, you consent to this transfer.

  10. Changes to This Privacy Policy We may update this policy periodically. Any changes will be posted within the App, and continued use indicates acceptance of the updated terms.

  11. Contact Us For any privacy-related inquiries, please contact us at:
    1. Email: contact@krishijalsolutions.com
    2. Address: Plot No. 89, Radha Marg, Rajhans Colony, Scheme No-3, Brahampuri Road, Jaipur (Raj), 302002.